AUGmenting TECHnology for the call center industry
We design, build and operate award winning CRM solutions.
Augutech delivers with over 15 years of industry leadership. Our robust technology platform successfully manages over 100 million customer interactions annually. Our team is well-versed in a variety of operating systems, networks, and databases. We’ve worked with virtually any technology that a business would encounter. Along the way, we’ve successfully managed complex CRM integrations for many of the world’s leading companies.
Industry proven platforms have been deployed to optimize all forms of customer contact - inbound, outbound and virtually any form of social media interaction. From integral call routing, recording, and redaction technologies to robust predictive dialing platforms to comprehensive brand management, we deliver.
Our team has years of experience managing all aspects of the call center world including comprehensive cloud-based systems and premise-based PCI compliant platforms. We’ve deployed technical and operational solutions in the America’s, Asia, Australia, Africa, Russia and Europe.
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